You have 0 item(s)
Sub total $0.00AUD
Hello. Sign in to Start ShoppingNew Customer? Start here
 

Programs, parties & Special Offers

Left Column Banner

Parties/span>

We have a wide variety of parties
available to suit
you, from:

  • Fairy Parties
  • Princess Parties
  • Pamper Parties
  • Craft Parties
  • Corporate Event

Privacy

Fairyland TM respects your privacy and we will do our best to earn and keep your trust. All personal information you share with us is treated with the utmost care.

Fairyland TM has created this privacy statement in order to demonstrate our firm commitment to the privacy of all our Shoppers and Guests . This privacy policy identifies how we collect, use, and protect the information you provide to us when you visit our stores, use our website, or make a purchase through our Online Store.

Fairyland TM does not share any information that identifies you or your child to third parties for marketing purposes. Fairyland TM has security measures in place that are designed to protect against the loss, misuse, and alteration of the information we collect.


Contacting us

You may contact Fairyland TM by email, post or by telephone - all this information is on our website

How can I opt-out, opt-in, or update my information for future communications?

  • Send an email with your postal mailing list opt-out or change request.
  • Mail in your request
  • Telephone us with your request


If you have any questions about this privacy policy, please contact us if you have any questions. A Director of Fairyland TM will respond to all inquiries within one week.

 

How information is collected?

Fairyland TM collects information that you provide to us when you visit our stores, such as when you register your party, or set up an account in our online shop, pay for a purchase. We also collect information through the use of forms on our Fairyland TM website, such as the email sign up, contests, job applications, or party reservations.

 

Passive collection

Our Fairyland TM website may also collect information passively, through the use of cookies. A cookie is a small text file that writes to your hard drive. The cookie file contains your computer's IP address and a user ID. The user ID links any orders you have placed on our site to your personal information. A user ID has no personally identifiable information attached to it unless you place an order on our site. A cookie is only a text file and cannot read data off of your hard disk or read cookie files created by other sites. Our website uses cookies to enhance guest experience and help us improve our services. For example, we may use cookies to keep track of your basket or shopping cart while you are shopping on our site, to track your activity, such as pages visited and length of visit, and to track any errors that might occur on our website.

 

What information is collected and how is it used?

You may provide Fairyland TM with personally identifying information when you visit our stores or use our website. We may collect and use that information in a number of ways as explained below.

 

Shopping at our stores

The information collected for the purpose of completing a purchase, including fulfilling a web order, is payment information, billing, and shipping information, such as name, postal address, telephone, and email address. We may also collect date of birth and gender of the recipient. Purchasing from our Online Store is limited to those over age 13. Fairyland TM would not knowingly accept an online order from a child under age 13. We strongly recommend that parents monitor closely their child's activity when in the shopping area of our website and that parents, not children, do any online shopping at www.magicinfairyland.com.au

 

Reserving a Party

When you reserve or book a party, the information collected - full name of host and Child , the child who is having a party, age, gender, postal address, phone number ,and email address - is used to complete that party's reservation. This information allows Fairyland TM to confirm the reservation and to contact you if the party would require a change of date. Your credit card type, number,CCV and expiration date are required for the party deposit.

 

Thank you notes, special promotional mailers, birthday cards

When you make a purchase or book a party, we may use your name, postal address, or email address to communicate with you about your purchase and other very exciting things happening at Fairyland .TM We may use this information to send you flyers, special offers/coupons, birthday cards, and thank you notes.

 

When you provide your name, address, and email address in any of the ways described above, we may use that information to contact you regarding very special offers, promotions, and events at Fairyland .TM We may also use aggregated age, gender, and geographic information to understand more about our Customers and Guests. You can always opt out of receiving such communications, as described below.

In addition, you may provide information to us for very special purposes, such as our email list, to tell us how much you enjoyed your Fairyland TM experience, or to apply for a job. When you supply information for these special purposes, described below, we use that information only for the purpose for which it is provided.

 

Our email list

Fairyland TM maintains an email list to which we send email messages and promotions.Those on our email list also receive our email newsletter, which contains information on new products, games, contests, and in-store events. To join the email list we ask for name, email address. We do not use information provided for the email list for any purpose other than to send the email messages

 

Online contest and sweepstakes

If Fairyland TM offers an online contest or sweepstakes, for the purpose of contacting the winner, we collect first name and email address. If there are prizes in several categories, we may also collect age or birth date.

 

Testimonials and guest submissions

If a Guest sends us a testimonial about our products, their experiences in one of our stores, or other submission of artwork or stories for use on our site or in printed materials, we ask only for first name, city and state. From time to time we may send a reward for submissions such as a gift card or voucher. In that case, we ask for either email address or postal address for delivery of the gift card or voucher.

 

Wish list

The information collected for the purpose of creating a Wish List of products from our Fairyland TM website include first name, last name, email address, a user assigned password, and email address. Wish Lists on our site are non-searchable and can only be accessed if the owner of the Wish List chooses to send someone an email invitation to view the list.

 

Applying for a job

If you find a job position that interests you, you are encouraged to send an email to us. We ask that you provide as much information about yourself as possible, including your full name, address, home phone, email address and age (if under 18). This information is forwarded to a Store Manager, depending on the position. Applications for individuals not hired are kept on file for one year.

 

How is the information protected?

Fairyland TM has security measures, such as firewall, limited access, and SSL encryption technology, in place to protect against loss, misuse, and alteration of Online Shopping information collected by Fairyland .TM All information collected via www.magicinfairyland.com.au is stored on secured servers.

 

How is information shared with third parties?

Fairyland TM does not share the personally identifiable information it collects with any third party for marketing purposes. We may share anonymous, aggregate information concerning the demographic makeup of our customers to marketing partners. Further, we may share information with service providers-that is, organisations that provide services to support Fairyland TM functions, such as a mail processing company, payment processing companies, and market research firms. All such service providers are bound by contract to refrain from using Account Shopping or Guest information for any purpose other than providing the service to Fairyland .TM We also may share information at the request of law enforcement authorities, when ordered to do so by a court, or when required to assert or protect our legal or intellectual property rights.

 

How can I opt-out, opt-in, or update my information for future communications?

Our stores provide users the opportunity to opt-out of receiving communications from us at the point where we request information about the Shopper or Guest. If a Shoppoer or Guest would like to opt out, he or she can request to be removed from our database at anytime. Fairyland TM gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

To add, change, or delete your address from our mailing list, email us at customerservice@magicinfairyland.com.au

 

Mail in your request

The Director
Fairyland
573 Military Road
Mosman, NSW 2088

 

Telephone us with your request

You may call Fairyland Head Office on +61 2 9960 7222

 

If you have any questions about this privacy policy, please contact:

The Director
Fairyland
573 Military Road
Mosman, NSW 2088

A 573 Military Road, Mosman, NSW 2088
P'(02) 9960 7222'
E customerservice@magicinfairyland.com.au

Fairyland is a secure online shopping environment. We send credit card information safely to the ANZ eGate gateway over a 256-bit encrypted SSL connection. We do not store Credit Card Data.