Fairyland Values

Our promise to you

We will endeavour to provide you with the very best service and quality products, whether you are making purchases through our online shop, retail outlets or booking a party/workshop.

We make every effort to stock Australian made products where possible, however we do also supply a range of first class European merchandise.

We respect your right to privacy, and as such, any information you provide to us is confidential and will not be sold or rented to third parties. If you wish to be removed from our mailing list, please email us by clicking on the link.

Customer Service

If you are unhappy with any aspect of our product or service range, please let us know. Learning about what we do well and what we do not so well, helps us to improve our services for you and will assist in shaping the future of Fairyland. Please don't hesitate to email us at customerservice@magicinfairyland.com.au to leave feedback or call us on +61 2 9960 7222.

Suggestions Box

If you would like to comment on aspects or our products and services, we would love to hear from you.

• Is there a product that you would like to see us stock?
• Are you unhappy with any aspects of our products or services?
• Do you have any suggestions on how we could improve our business for you?

Please contact us to leave your comments, recommendations or party evaluations.

Supporting the local community

Fairyland is committed to supporting the local village and Sydney community through fundraising and workshop events.